Privacy Policy

Last updated: 30 September 2026

Royal Manuka Honey is committed to protecting your privacy. This policy explains how we collect, use and protect your personal information when you visit RoyalManukaHoney.com, contact us or purchase our products.

1. Who We Are

Royal Manuka Honey is a trading brand operated through ShakeSphere companies.

For customers in the Kingdom of Bahrain, sales are contracted through:

ShakeSphere Products Limited
Company No. 10996435
Registered in England and Wales

For customers outside the Kingdom of Bahrain, sales are contracted through:

ShakeSphere Management W.L.L.
CR No. 185379-1
Kingdom of Bahrain

Registered address: Flat/Shop 1034, Building 361, Road 1705, Block 317, Diplomatic Area, Kingdom of Bahrain.

ShakeSphere Management W.L.L. does not conduct domestic Royal Manuka Honey sales within Bahrain.

2. Information We Collect

We may collect information including your:

name, email address and telephone number;

billing and delivery addresses;

order and transaction details;

account and customer-service information;

IP address, browser and device information;

marketing preferences; and

communications with us.

Payments may be processed by third-party payment providers. We do not normally store complete payment-card details.

3. How We Use Your Information

We may use your information to process orders and payments, arrange delivery, provide customer service, manage returns and refunds, respond to enquiries, improve our website and services, prevent fraud, send marketing where permitted, and comply with legal, tax and regulatory requirements.

We only process personal information where we have an appropriate lawful basis to do so.

4. Sharing Your Information

We do not sell your personal information.

We may share information where necessary with payment providers, couriers, fulfilment and warehousing partners, website and IT providers, marketing and analytics services, professional advisers, authorities and other ShakeSphere entities.

Information may be transferred between ShakeSphere Products Limited in the UK and ShakeSphere Management W.L.L. in Bahrain where required to operate Royal Manuka Honey, fulfil orders or provide customer service.

We take appropriate measures to protect personal information transferred internationally where required by applicable law.

5. Cookies

RoyalManukaHoney.com may use cookies and similar technologies to operate the website, remember preferences, analyse website performance and, where permitted, measure advertising and marketing.

Where consent is required, you will be able to accept, reject or manage non-essential cookies.

6. Marketing

Where permitted, we may contact you about Royal Manuka Honey products, offers and news.

You can unsubscribe from marketing emails at any time using the unsubscribe link in our emails or by contacting us.

7. Data Retention & Security

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or to meet legal, accounting, tax and regulatory requirements.

We use reasonable technical and organisational measures to protect your information from unauthorised access, loss, misuse or disclosure.

8. Your Rights

Depending on where you live, you may have rights to access, correct or delete your personal information, restrict or object to certain processing, withdraw consent and object to direct marketing.

Some rights may be subject to legal limitations.

9. Third Parties

Our website may contain links to third-party websites or use services provided by independent third parties. Their handling of personal information is governed by their own privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on RoyalManukaHoney.com with the updated date.

11. Contact Us

For privacy questions, requests or other enquiries:

Royal Manuka Honey
Email: info@royalmanukahoney.com
Website: RoyalManukaHoney.com

Bahrain customer transactions:
ShakeSphere Products Limited
Company No. 10996435
England and Wales

International transactions outside Bahrain:
ShakeSphere Management W.L.L.
CR No. 185379-1
Diplomatic Area, Kingdom of Bahrain